Refund policy
Return & Refund Policy
At Momos & Chilli, every piece is made with love (and a little extra mirchi 🌶️). Since our products are printed especially for you, we currently do not offer returns or refunds for change of mind, wrong size selection, or personal preference.
We accept replacements only if:
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You receive a damaged or defective product.
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You receive the wrong product or wrong size compared to your order.
Replacement request window
Please contact us within 48 hours of delivery.
Reach out to us via Contact Us page on our website with:
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Your order number.
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A clear photo of the product.
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Photos of the packaging (if damaged).
If approved, we'll send you a replacement at no additional cost.
No returns for size issues
Please check our size chart carefully before placing your order. We do not offer exchanges or refunds for incorrect size selection.
Items that are not eligible
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Worn or washed products.
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Products without original tags.
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Orders damaged due to improper handling after delivery.
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Sale or promotional items (unless damaged or incorrect).
Refunds
If a replacement is not possible, we may issue a refund to the original payment method after reviewing your request.
Refund processing usually takes 5–10 business days after approval.
Need help?
Reach out to us via Contact Form on our website.